Terms & Conditions

Terms & Conditions


These Terms and Conditions apply to all orders and supersede all others. Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract.


We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement, no warranty is given as to accuracy and no responsibility will be accepted for error and any resulting loss.


Orders are accepted subject to our right to adjust prices quoted to take account of any changes in the law or Government regulations requiring us to increase prices by way of direct taxation, import duties, customs and excise duties or otherwise. The prices are based on todays current costs of production and in the event of any increase in wages or costs of materials to us occurring after the confirmation of accepted contract, we shall be entitled to charge such increases to you.

Quotations are only valid for 30 days after the initial quote date.

Any price or quotations is subject to change at any point without notice, including advertised offers.


Where applicable all prices quoted are subject to VAT at the current rate.


Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods.

Leaflet2go accepts no responsibility for deliveries being missed due to bad weather or courier issues.


We shall be deemed to have fulfilled our contract by delivery of a quantity within 5% plus or minus of the quantity of printed goods ordered and you will be charged at the contract rate for the quantity delivered.


Claims arising from damages, delay or partial loss in transit must be sent via email to us within 5 days of delivery.

All claims with regard to the quality or quantity of the goods shall be made via email to us within 5 working days of receipt of goods or such goods shall be deemed to comply as to quality and quantity within the terms of the contract.

You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at time of delivery.

Leaflet2go requires any printing to be returned in full before agreeing to reprint. If Leaflet2go deem the printing to be of sufficient quality, and within tolerance we reserve the right to return the goods and refuse a reprint or refund.


Any defects in the goods that cause death, injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.

We are not liable for any financial loss incurred by you, including but not limited to expenses incurred by you, interest payments & loss of earnings or similar gains you would have received on monies paid to us in lieu of any unfulfilled order.

Nothing in these terms and conditions shall affect the rights of a consumer.


We Reserve the right to rectify defective work by reprinting and shall not be liable to refund.

Leaflet2go will credit your account if we deem a refund should be made

If we offer to replace you must accept such an offer unless you can show clear cause for refusing to do so.

If you do opt to have work re-done by a third party without reference to us you automatically revoke your right to any remedy from us.

All defective work must be returned to us before replacement, if the subject work is not available we will assume that it has been accepted and no replacement will be provided.

Refunds will take 3 to 4 working days to complete once Leaflet2go has agreed to refund. This cannot be completed any faster.


Any changes in quantity ordered must be made in writing to us prior to commencement of processing. Any increases in the order must be regarded as a separate contract unless written notification is received before work commences on the original order.


All artwork is printed using CMYK unless otherwise requested by the customer. Such a request will incur an additional fee.

All orders are completed solely on the basis of the Artwork and information provided to Leaflet2go by the customer. Any additional costs that arise due to the inaccuracy of the artwork supplied will be the sole responsibility of the customer.

For all orders it is per kind, any additional are chargeable.

Please note that all images, text and logos are the intellectual property of Leaflet2go and are not to be used without our written permission.


Please note that the colour of the printed item will be affected by the type of material chosen for the artwork to be printed on, as well as any applied Lamination or Varnish. Leaflet2go will not accept liability or responsibility for any variations in colour or any other defects or irregularities as a result of this.

Whilst checking the customers supplied artwork if Leaflet2go discover the artwork is not of a good enough quality to print we will advise the customer. It is the customers responsibility to resubmit correct artwork, or where possible Leaflet2go will amend. Dependant on the amends required, there may be a further artwork charge. This will be discussed and agreed by the customer before Leaflet2go undertake the work. If the customer chooses to proceed without making the advised corrections, then they do so at their own risk. We will not be held responsible for any mistakes, viewing, spelling, punctuation, contact details or layout.

Please check pdf proofs thoroughly as once passed, all proofs are deemed correct and ready to go to print and the responsibility passes to the customer. You will need to view all proofs at full size on a computer or laptop, NOT a tablet or mobile phone. We will send a slightly lower resolution proof for approval as we cannot send hi resolution files. We will not commence print until we have received confirmation that the proof is ok to go to print. We cannot accept this verbally, we will need an email in response to the pdf sent.

Final proofs must be signed off by the customer in writing, and the sign off email received by Leaflet2go before 3pm, on the day that the proof was sent, in order to receive the prints for the agreed deadline.


The contract between ourselves the Company and the Customer shall be governed by and construed in accordance with English Law.

Reviews placed through our Social Media channels and TrustPilot account may be used across the Leaflet2go website.


Complaints must be made within 5 working days of receiving your goods. The complaint will be assessed and if Leaflet2go deems it necessary, a reprint may be offered. Any complaints made after 5 working days are automatically void of any offer to reprint and will not be assessed.


Reseller acknowledges and agrees that Leaflet2go own the copyright in such materials and reserves all copyright therein.

Leaflet2go reserves the right, in its sole discretion and without incurring any liability to Reseller, to update, improve, replace, discontinue, modify or alter the specifications for and functionality of the products or the online service from time to time.

Product images may not be linked to or appear on web pages or other media containing inappropriate material such as but not limited to, material that is obscene including (child pornography), sexually explicit, defamatory, libellous, threatening, abusive, hateful, excessively violent, racially offensive or that Leaflet2go otherwise deems harmful or offensive.

By using these images, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorised to download and use these images.

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